Chat

Chat is where teams talk: channels for topics, direct messages between people, threads for side conversations. It also holds your drafts, saved messages and scheduled messages, and the Activity feed of everything that is waiting for you.

Where: the Chat app (/channels) and the Activity app (/channels/inbox) in the sidebar's app row.

The Chat sidebarCopy Anchor Link

• Unread, Channels and Chats above the list narrow it to what is waiting, to rooms only or to people only.
• Quick views — Saved, Drafts and Scheduled. Drafts and Scheduled show how many are waiting. Discover teams appears when there are teams you may join.
• Favourites — channels and chats you starred.
• Chats — your direct and group messages.
• Teams and channels — each team with its categories and channels, in the order the team set. See all channels under a team lists the ones you are not in yet.
• The + button at the top adds a channel or starts a direct message.

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1. 1Quick viewsSaved, Drafts and Scheduled. Drafts and Scheduled show how many are waiting.
2. 2FavouritesChannels and chats you starred.
3. 3ChatsYour direct and group messages; the badge counts what is unread.
4. 4Teams and channelsEach team with its categories and channels, in the order the team set.
5. 5Add a channelJoin one of a team’s channels or create a new one.

Main workflowsCopy Anchor Link

Join or create a channelCopy Anchor Link

1. In the Chat sidebar choose Add a channel (or + → New channel).
2. Pick the team. Search the team's channels; choose one to join it.
3. To create one, type a name that does not exist yet and choose:
   • Anyone in the team or Invite only,
   • Managed (the server can search, retain and export it) or End-to-end encrypted (only members' devices can read it — no server search, no export, no bots),
   • Text or Voice.

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1. 1Find a channelSearch the team’s channels and choose one to join it.
2. 2Create a channelMakes a new channel under a name that does not exist yet.
3. 3NamePeople see the channel as #name.
4. 4KindText for messages, threads and files, or Voice to join and talk.
5. 5Who can see itAnyone in the team, or Invite only.

Write, reply and reactCopy Anchor Link

• Type in the composer and press ↵. Shift+↵ adds a line.
• Hover a message for quick reactions, Reply in thread, save, pin, forward, edit or delete.
• @name mentions somebody; # names a channel, project, customer or other record.
• Send later (beside the send button) schedules the message.
• / opens the slash commands: /remind 30m tea, /poll Lunch?, /call, /invite @anna, /msg @anna hi, /header …, /join #channel, /leave, /search, /help.

Direct messagesCopy Anchor Link

1. + → New direct message, or /msg @name in any room.
2. Pick a person. Writing to the same person again reopens the same conversation.
3. Turn on End to end encrypted if only the two of you should be able to read it.

ThreadsCopy Anchor Link

A reply in a thread keeps the side conversation out of the room. A message with replies shows the repliers' faces and count under it; select it to open the thread panel on the right.

Find somethingCopy Anchor Link

• In this room: the search icon in the room header.
• Everywhere: ⌘K. Messages in encrypted rooms are searched on this device only.

Drafts, saved and scheduledCopy Anchor Link

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1. 1SavedMessages you saved from their menu. Nobody is told you saved them.
2. 2By channelSaved messages are grouped by the channel they were written in.
3. 3Open in the channelJumps to the message in its room.

ActivityCopy Anchor Link

Activity lists mentions until you read the channel they are in, and notices from other modules (an approval, a task assigned to you) until you open them. Its sidebar narrows the feed to mentions, notifications or one source; when that leaves nothing, Clear filters shows everything again. Clear notifications in the header marks every notice as read.

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1. 1EverythingEvery mention and notice waiting for you, newest first.
2. 2MentionsMentions of you, until you read the channel they are in.
3. 3NotificationsNotices from other modules, such as an approval, until you open them.

Settings and administrationCopy Anchor Link

RolesCopy Anchor Link

• Member — reads and writes in the rooms they are in, joins public rooms in their teams.
• Channel admin — manages one room and who is in it.
• Team owner — manages the team, its categories and commands.
• Guest — only the rooms and calls they were invited to.

TipsCopy Anchor Link

• Add to favourites in a room's row menu (⋯) puts it under Favourites.
• // at the start sends a message that begins with a slash.
• Encrypted rooms carry a lock and "Encrypted" in their header; managed rooms say "Managed".